This exam was developed to enable schools to award credit to students for knowledge equivalent to that learned by students taking the course. This exam covers topics such as individual processes and characteristics, interpersonal and group processes, and change and development processes. The exam contains 100 questions to be answered in 2 hours.

EXAM CONTENT OUTLINE

The following is an outline of the content areas covered in the examination. The approximate percentage of the examination devoted to each content area is also noted.

I. Organizational Behavior Overview – 10%
a. The field of organizational behavior i. Definition and framework ii. Fundamental concepts iii. History
b. The study of organizational behavior i. Scientific approaches ii. Research designs iii. Data collection methods

II. Individual Processes and Characteristics – 30%
a. Perceptual processes
b. Personality
c. Attitudes and emotions
d. Learning Processes
e. Motivation
f. Work Stress

III. Interpersonal and Group Processes – 30%
a. Group Dynamics
b. Group Behavior and conflict
c. Leadership and influences
d. Power and politics
e. Communication processes

IV. Organizational Processes and Characteristics – 15%
a. Organizational decision-making
b. Organization structure and design
c. Organization culture

V. Change and Development Processes – 15%
a. Basic processes
b. Concepts of change
c. Applications and techniques of change and development